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Every buyer message, handled.
An agent that reads every buyer message, understands it against your live order data, and replies — then acts on what they need. In any language, around the clock.
From message to resolution.
A buyer sends a photo. Müttefik reads it, checks the live order, replies with the specifics — and issues the refund. Automatically.
Grounded in live order data.
No guessing, no hallucinations. Every fact in every reply is pulled straight from your live Amazon data — and you can see exactly where each one came from.
It shipped Tuesday and is out for delivery — arriving by 8 PM. And yes, free returns within 30 days.
Sourced from
- Order #302-8841
- Live shipment tracking
- Your returns policy
Acts, not just answers.
Understanding the message is only half of it. Müttefik takes the next step — and knows when to hand it to you.
- Buyer asks where their order is Tracking shared
- Delivery is running late Proactive update sent
- The wrong item was delivered Replacement arranged
- A case is complex or sensitive Escalated to you
Fluent in your buyers' languages.
Whatever a buyer writes in, Müttefik replies in kind — natively, not translated word-for-word. One reply, every marketplace.
Hand your store to an agent
that never sleeps.
Müttefik runs the day-to-day — buyers, pricing, listings and account health across every marketplace — so you're free to grow the business.