The new era of agentic store management.

Run your Amazon store with AI — buyers and orders handled around the clock. Your store, in your pocket.

Buyer messaging

Every buyer message answered, grounded in the actual order.

Müttefik reads the message, pulls up the live order, shipment and return behind it, and replies in the buyer’s own language — inside Amazon’s rules. Approve each reply, or let it send on its own. Nothing is invented; every answer traces back to real data. How the messaging agent works

app.muttefik.ai

„Wo bleibt meine Bestellung?"

Reading the message

Shipped today. Arrives Thursday.

Auto-answered in German · 1.2s

Live activity

  • Answered buyer · FR just now
  • Repriced 14 SKUs · held buybox 1m
  • Flagged ODR risk · drafted fix 4m
  • Refund approved 12m

Always working.

Attachments

Reads what buyers send.

Photos and screenshots — Müttefik reads every attachment a buyer sends and acts on it, in any language. More on buyer messaging

Attachments
Search
Name Size
  • damaged-corner.jpg 1.2 MB
  • order-screenshot.png 840 KB
  • tracking-screenshot.png 214 KB
  • wrong-item.jpg 1.6 MB
Reading attachments…

Discovery

Ask in plain language, get an answer from your live data.

Best-selling ASINs this month, products running low, orders still unshipped, messages waiting on a reply — ask the way you would ask a colleague. Müttefik reads your actual catalog, orders and inventory to answer, so nothing is guessed or generalised. How Discovery works

The Müttefik panel's AI chat, with suggested questions about best-selling ASINs, low inventory, buyer messages awaiting a reply, and orders pending shipment.

Every capability

Your whole store, on one agent.

Messaging and Discovery are two of nine. Every one of them reads the same live view of your store, so the agent replying to a buyer is the agent watching your metrics and your prices — one system, not a stack of tools that disagree with each other. See plans

The Müttefik panel's Overview: revenue, cost, profit and order totals for the last 30 days, with revenue and Buy Box charts.

Around the clock

Runs the store while you sleep.

While you're offline, Müttefik keeps working — answering buyers, defending your buybox, and keeping your listings and metrics healthy across every marketplace. How Reflex keeps prices moving

5 steps left
Answered 23 buyer messages
Repriced 41 SKUs · held buybox
Flagged account-health risk
Optimized 6 listings
Surfaced 3 products to list

Everything else it handles.

See pricing

Everything included

One plan, the whole product. Only the volume limits change.

  • ASIN scanner, included — not a separate product
  • Catalog and order mirroring
  • Buy Box observation
  • Repricer across every marketplace you sell in
  • AI-drafted buyer replies, sent on your approval
  • Automated purchasing
  • Unlimited team members
  • No limit on store size

Pricing

One plan, the whole product. No tiers to compare.

Monthly Yearly Save $158

$129 /mo

Seller account 1
Active listings 25,000
ASINs scanned a month 250,000
Team members Unlimited

$129/month introductory rate. Standard pricing will be $249/month once agent automation is fully released.

Need more? Add 25,000 listings for $50/mo, or 250,000 ASINs a month for $29/mo. Cancel any time.

Running stores for clients? Agency pricing is quoted case by case. Talk to us