The new era of agentic store management.

Run your ecommerce store with AI — buyers and orders handled around the clock. Your store, in your pocket.

app.muttefik.ai

„Wo bleibt meine Bestellung?"

Reading the message

Shipped today. Arrives Thursday.

Auto-answered in German · 1.2s

Live activity

  • Answered buyer · FR just now
  • Repriced 14 SKUs · held buybox 1m
  • Flagged ODR risk · drafted fix 4m
  • Refund approved 12m

Always working.

Companies we work with

BringGo Ship
PrepLarge
WorldFirst
ARN Proxy
[01] Product / Automations

Answer buyers. Run the work that follows.

Get started
Messaging agent

Every buyer message, answered

Reads the message and the live order behind it, then replies in the buyer's own language — inside Amazon's rules, around the clock.

Fulfilment

Stock that moves itself

Purchasing, prep and cross-border shipping run end to end through partner warehouses. You approve; the rail does the rest.

Compliance

Nothing lists that shouldn't

Every ASIN checked against freight, customs and Amazon's own policy before it reaches your catalogue — per destination, because the rules differ.

[02] Agents / Capabilities

Everything the agents run on.

One live view of your store, shared by every part of it.

Multilingual

Every reply is written in the language the buyer wrote in. You read it in yours, and switch between the two with one control.

Live order context

The agent reads the live order behind the message — status, dates, tracking, refunds — before it writes a word.

AI assistant

Ask about your own store in plain language. It answers from what is true right now, not from last night's export.

Around the clock

5 steps left
Answered 23 buyer messages
Repriced 41 SKUs · held buybox
Flagged account-health risk
Optimized 6 listings
Surfaced 3 products to list

While you're offline Müttefik keeps working — answering buyers, defending your buybox, and keeping listings and metrics healthy.

Repricing & buybox

B0R7ZC4MVP Buy Box held
Never below $21.90 9% Aim for $24.40 21.8% Never above $29.50 36.4%
From the $12 – $18 row.

A floor you never go under, a cap you never go over, and the target placed between them — moved the moment a competitor does.

Order tracking

Every parcel in flight, triaged — so the two going wrong are the first thing you see, not row nineteen of forty that all say Shipped.

[03] Research / Findings

What changes once the agent has the day-to-day.

Measured across stores running Müttefik, against the four weeks before they switched it on.

Get started
Messages/week 1,240
Answered by agent 88%
Time in the inbox 71 % vs. the four weeks before switching on
Runs a night 34
Phases per run 7
Placed outside working hours 68 % cart to order number — seven phases, unattended
SKUs repriced/day 410
Buy Box hours +214%
Buy Box hours held 3.1 × measured per SKU, then averaged per store
Handled end to end 89%
Escalated 11%
Reaching a human 1 in 9 escalations, as a share of all buyer contacts
[04] News/ Latest

News for ecommerce sellers.

All news

Pre-built automations (pricing checks, account-health and returns monitoring) plus plain-language workflows run around the clock — with approval required, and memory that follows you everywhere.

Marketplace

MCF merchants can add the Prime badge and free delivery to their own site at no extra cost, and save 15–25% on fulfillment fees via Preferred Pricing.

Marketplace

Anexo 4 estimated prices for textiles/apparel were repealed on 14 Sep — no more upfront deposit, but undervaluation risk now falls on your value-support file.

Policy

Account Health Assurance sellers get grace periods, listings that stay live during appeals, and three fast-review challenges every 180 days — US by end of 2026.

Policy

Sponsored Products and Brands now appear inside Alexa for Shopping conversations — where 350M shoppers spent 40% more per order. Discovery is shifting to answers, not keywords.

Marketplace